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Privacy policy


Thank you for visiting Peachaus Ltd owns and operates this website (’Peachaus’, ‘us’ or ‘we’). Our registered business address is 85 Great Portland Street, W1W 7LT, Registered number: 11624190 (England and Wales) and VAT number: 382706777.

Below are our Terms and Conditions, but we’re more than happy to answer any general queries at

The following terms and conditions will apply between you and Peachaus Ltd. when you buy any item from or from one of our stores or pop-up shops. These terms do not affect your statutory rights.

Your contract for purchases made through and/or a Peachaus store is with Peachaus Ltd and you undertake that all goods ordered by you are for your own personal and domestic use only and are not for resale.

When registering as a customer of Peachaus, you warrant that all details you provide to for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you provide us with is your own and that there are sufficient funds in your account to cover payment of the item(s) you wish to order. Should any of your registration information change, you are required to amend your personal online account immediately. You are happy for email to be used as a long-distance means of communication.


We’ve put love and care into developing our website content, with close attention paid to ensuring that the details, descriptions and prices quoted are correct at the time of publishing.

For visitors to our UK website, all displayed prices on include VAT but exclude delivery charges. The total cost of your order is the price of the items ordered plus VAT at the current rate and your chosen method of delivery set out in the Delivery Info section of this website.

For international customers, prices exclude VAT and also any local taxes and duties. You are responsible for covering the cost of any such taxes or duties.

Product colours and details have been displayed as accurately as possible. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product upon delivery.

We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are intended to provide further insights and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.


Should you become aware of an error with your order, you have until you click “Confirm Order” to correct it.


We will deliver the ordered items in accordance with your chosen delivery option. For full details of our shipping options, please visit the Delivery page of our website. Whenever referred to, working days exclude Saturday, Sunday and Bank holidays. Should we ever need to split your order, you will only incur one delivery charge. All delivery timescales are indicative.

Upon delivery of the merchandise to you, we will provide you with all the information you need to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or to return or exchange your purchased goods. For further information please see the Returns section of the website.


Orders to all countries outside of the UK are fulfilled by Global-e, our international delivery partner. At checkout, all products and shipping prices will be shown in your local currency, and the purchase is subject to Global-e's Terms & Conditions and Privacy Policy. Global-e offers Express Tracked and Standard Tracked shipping options. Express orders will be sent via DHL, whilst Standard Tracked orders will be sent using the best option available in each country.

Shipping costs are calculated based on delivery country, selected shipping method, number of items and total parcel weight. Product prices may also vary based on your location to reflect local market pricing, taxes and exchange rates.
*Please note that shipping rates shown at checkout do not include any customs charges or import duties levied when the package reaches your destination country. For certain shipping destinations you will be offered the option to pre-pay duties and taxes at checkout; shipping methods that support pre-payment will be clearly identified during checkout.


We will email you as soon as possible to acknowledge receipt of your order and to provide you with your order number and tracking details. We will subsequently provide you with dispatch and delivery updates. If, following this acknowledgement, we are unable to fulfil your order, we will contact you by phone and email advising you of this. If you have any queries regarding your order at any time, please feel free to email us at Please make sure you have your order number to hand.

Please note that we reserve the right to reject any offer to purchase by you at any time.

PAYMENT accepts most major credit/debit cards and PayPal. Payment will be debited and cleared from your account at the point of order. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

We retain the legal ownership of all merchandise until full payment has been made by you and received by us. On refund of payment, legal ownership of the merchandise will immediately transfer back to us. Risk in the merchandise transfers to you upon delivery.


If you’re not completely happy with your purchase, we are more than happy to provide you with a full refund on all goods returned within 30 days of receipt in saleable condition. Refunds will also be provided on sale items if returned within 14 days of receipt.

All UK returns are free of charge and are processed via Royal Mail. Please use the returns portal link on the Royal Mail website.

For more information, please visit our website Returns page. Your statutory rights are not affected.


We do not offer exchanges for purchases made online. In the event that an item is returned to us, where an exchange is requested, a refund will be processed back onto your original payment method.


To the extent permitted by law, Peachaus Ltd gives no warranties in relation to the website, in particular with limitation, any warranties regarding the accuracy of the descriptions and illustrations of the items in the website or other IP infringement and freedom from viruses. We do our utmost to keep our website up to date but cannot guarantee that the site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any device.

Peachaus will also do its best to ensure there is no website downtime, but access may be suspended, restricted or terminated at any time. By using this site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment that you use in connection with the Peachaus site. Of course, this statement does not affect your statutory rights as a customer.

To the extent permitted by law, Peachaus will have no liability to you in contract, tort (including negligence) or otherwise for any loss (including loss of profit), cost or damage (whether indirect, consequential or otherwise) suffered as a result of your use of the website or from use of information passed through the website, even if we are aware of the possibility of such loss. Additionally, we shall also not be liable to you for a breach of these terms and conditions or a failure to perform if the delay or failure is due to a cause beyond our reasonable control. We shall have no liability, to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside of our reasonable control.

You must use this site for lawful purposes only. By registering with us you recognise that you are responsible for all access made to the site using the log in details that you provide us with. As with all passwords and usernames, it is important that you keep them confidential at all times.


We cannot be held responsible for any material displayed on third-party websites or any other written material. The only prices that apply for Peachaus Ltd products are those stated in the Peachaus material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party.


This website is owned and operated by Peachaus Ltd, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Peachaus and any creatives that we directly work with. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Peachaus.


We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website. This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.


These terms and conditions apply to all competitions, prize draws and similar promotions posted on the @peachaus_life Instagram page to win or win the chance to purchase certain prizes. All promotions offered on @peachaus_life is run by Peachaus Limited. Some of our promotions are a prize draw that you can enter simply by "regramming" our post, others are a competition that requires an element of skill and we will select a winner based on specified criteria. Please look carefully at each particular post to see whether we are offering a simple prize draw or a competition.

1. Winners will be notified via their Instagram account and you will be asked to provide a few further details (such as your name, contact information and perhaps a date of birth). This information will be collected and used subject to our PRIVACY POLICY and we will use this information only to send you the prize.

2. Incomplete, late, illegal, racist, sexist, homophobic or otherwise offensive entries will be discounted, as will any entry that is found to have infringed the IP rights of a third party. Any creative entries must come from a non-private account to be eligible.

3. Copyright in the entry will belong to the entrant but you hereby give PEACHAUS and its affiliates a perpetual, irrevocable, royalty-free licence to use such copyright for promotion and marketing purposes.

4. PEACHAUS staff have the right, acting reasonably, to cancel or refuse purchase at any time. Safety and security of our staff is paramount at these events.

5. If you have any questions, please contact us.


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